About Lunker Landing
Who is Lunker Landing?
Lunker Landing is your go-to online store for all your freshwater fishing needs. We specialize in providing high-quality fishing gear, including accessories, lures, reels, rods, and terminal tackle, to anglers worldwide.
Where is Lunker Landing based?
Our headquarters is located at 502 Pooh Bear Lane, OMAHA, US 68101.
Product Information
What types of products does Lunker Landing offer?
We offer a wide range of freshwater fishing products, including accessories, lures, reels, rods, and terminal tackle.
Are the products suitable for all types of freshwater fishing?
Yes, our products are designed to cater to various freshwater fishing environments and techniques.
Ordering & Payment
What payment methods does Lunker Landing accept?
We accept Visa, MasterCard, JCB, and PayPal.
Is my payment information secure?
Yes, we use secure payment gateways to ensure your information is protected.
Shipping & Delivery
How long does it take to process an order?
Orders are typically processed within 1-2 business days.
What shipping options are available?
We offer two shipping options: Standard Shipping via DHL or FedEx (10-15 business days, $12.95) and Free Shipping via EMS for orders over $50 (15-25 business days).
Do you ship internationally?
Yes, we ship worldwide, excluding some remote areas in Asia.
How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number.
Returns & Exchanges
What is your return policy?
You have 15 days from the date of receipt to return or exchange an item. Please refer to our Returns Policy for more details.
How do I initiate a return or exchange?
Contact our customer support team at [email protected] to initiate a return or exchange.
Customer Support
How can I contact Lunker Landing?
You can reach our dedicated support team at [email protected] for any questions or concerns.
What are your customer support hours?
Our customer support team is available during standard business hours, Monday through Friday.
Account Management
How do I create an account?
You can create an account during the checkout process or by visiting the account registration page on our website.
How do I reset my password?
You can reset your password by clicking on the “Forgot Password” link on the login page.
Additional Information
Do you offer discounts or promotions?
Yes, we occasionally offer discounts and promotions. Be sure to check our website and subscribe to our newsletter for the latest deals.
Can I cancel or modify my order after it has been placed?
Orders can only be canceled or modified if they have not yet been processed. Please contact us immediately if you need to make changes.
Thank you for choosing Lunker Landing. We are committed to providing you with the best freshwater fishing gear and ensuring a seamless shopping experience. Happy fishing!